I recently had a great stay at a hotel in Kluang. I was impressed by the value for money. The prices were reasonable for the quality of the rooms and the services provided. Secondly, the attention to detail was exceptional. From the cleanliness of the rooms to the complimentary toiletries, the hotel ensured that every little detail was taken care of. Lastly, the location of the hotel was perfect. Situated in the heart of the town, I had easy access to various attractions and amenities, such as shopping centers and popular food chains.

All in all, my stay at this hotel was satisfactory.

The Imperial Hotel in Kluang was very clean, with friendly staff. Good location near the railway. Town has great restaurants and attractions. Excellent Chinese restaurant nearby.

Nothing at all.

I had a wonderful time at this hotel. The hotel's strategic location was one of the best aspects. It was situated right in the center of town, near shops and restaurants, which made it easy for me to go around. Plus, it was next to the supermarket which I had been patroning them for years. The hotel facilities were also exceptional. The room was spacious and clean, and the hotel had excellent amenities, such as a kettle, mini-fridge, and complimentary toiletries. Lastly, the staff was friendly and attentive. They made my stay more enjoyable.

All was perfect.

The hotel is strategically located near the bus station, malls, and railway station with several restaurants nearby. the centralised heater works perfectly fine and the rooms are remarkably clean with slippers, towels, coffee/tea-making set, and hygiene kits provided.

One aspect needs to be improved to ensure better stay experience.

The hotel's prime location in the heart of town is a major plus. It is within walking distance of popular eateries and lively nightlife, making it a convenient choice for tourists. Additionally, the staff's excellent service is worth a mention, as they go out of their way to ensure a satisfying stay. The rooms are well-equipped with basic amenities, and the comfortable beds guarantee a good night's sleep.

WiFi speed could be improved.

Christmas at this hotel was okay, I guess. The room was clean and the bed was comfy, which was nice. The location was pretty good, with plenty of shops and restaurants nearby. Plus, the staff were friendly and helpful.

The room was quite small and the bathroom was even smaller. The shower was weak and the water didn't get very hot.

Spent my Christmas at this hotel and it was a great experience! the hotel is located in a convenient area with restaurants and shops nearby. the rooms were clean and modern with comfortable beds. One of the best aspects was the helpful and friendly staff who made my stay even more enjoyable. I appreciated the fact that the hotel had parking available.

The air conditioner was not powerful enough to cool down the room quickly which was a bit uncomfortable during the hot days. the noise from the street outside was a little distracting at night.